Privacy Policy

“Vast Flow” LLP (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use the Tegin VPN application (“App”). Our primary goal is to provide a secure and private VPN service while collecting only the minimal data necessary to operate and improve the App.

By using the Tegin VPN App, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the App.

Information We Collect

1. Information You Provide

  • Account Information: When you subscribe or contact us, we may collect your email address and any other information you provide, such as your name or message contents. This information is used for customer support, subscription management, and communication.
  • Subscription Information: When purchasing a subscription, we process your payment details via the App Store and do not store sensitive payment information on our servers.

2. Information Collected Automatically

We collect the following non-personal, anonymized data to ensure functionality, improve services, and maintain security:

  • Device Information: Device model, operating system version, and unique device identifiers.
  • App Usage Information: App version, session duration, and connection success or failure logs. These do not include specific times, user IP addresses, or browsing activity.
  • Crash Reports: Anonymized crash data for diagnosing and fixing technical issues.

3. Analytics Data

We use the following SDKs to collect anonymized analytics data:

  • AppsFlyer: For measuring marketing effectiveness.
  • Google Firebase: For tracking user engagement and identifying bugs.
  • Yandex Metrica: For gathering aggregated user behavior insights.

These SDKs do not collect personally identifiable information (PII) and comply with global privacy standards.

How We Use Your Information

We use the collected information to:

  • Provide and maintain VPN services.
  • Improve App functionality and performance.
  • Communicate with you regarding updates, features, and customer support.
  • Analyze usage patterns for improving our services.
  • Ensure compliance with legal and regulatory obligations.

Data Sharing

We value your privacy and do not sell your personal information. We share your data only as described below:

  • Service Providers: Trusted third-party vendors (e.g., AppsFlyer, Google Firebase, Yandex Metrica) to analyze data and enhance services.
  • Legal Compliance: To comply with legal requests such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale, data may be transferred under confidentiality agreements.
  • Aggregated or Anonymized Data: For research or analytics, ensuring it cannot be traced back to individual users.

Tracking and Transparency

Tegin VPN uses the App Tracking Transparency (ATT) framework to request your explicit consent before collecting or using data for tracking purposes. You will be prompted to allow or deny tracking when you launch the App.

We do not use data to track your online behavior outside of the App.

VPN-Specific Data Practices

We do not collect or log:

  • Browsing history or visited websites.
  • IP addresses or DNS queries.
  • Traffic data or session details.

All data transmitted through the VPN is encrypted and automatically deleted after the session ends.

Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not register or provide any personal information to us, including your name, address, phone number, or email address. By using our App, you confirm that you are at least 13 years old.

If we discover that we have inadvertently collected personal information from children under the age of 13, we will promptly delete such information from our records. If you believe that a child under the age of 13 has provided us with personal information, please contact us at [email protected] so we can take the necessary steps to remove this data.

We encourage parents and guardians to monitor their children’s internet usage and advise their children not to share personal information online without parental consent.

Security Measures

We implement state-of-the-art security measures to protect your information, including:

  • Data encryption.
  • Restricted access to sensitive information.
  • Secure storage of anonymized data.

No system is completely secure, but we strive to minimize risks and protect your privacy.

International Data Transfers

As a global service, we may transfer data across borders. We ensure compliance with local data protection laws, including GDPR, for users in applicable regions.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data collection or processing.
  • Opt-out of marketing communications.

To exercise these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website or within the App, so please review it frequently.

If we make significant changes to how we use or share your personal information, we will notify you through the App, email, or other communication channels. By continuing to use our App after any updates, you agree to the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at [email protected].

Scroll to Top